Tech Support FAQs

What services do you offer?

We provide online tech support for software and hardware issues for engineers.

How can I contact support?

You can reach our support team via email or live chat on our website.

What are your support hours?

Our support is available 24/7 to assist you with any technical issues you may encounter.

Is there a fee for support?

What is the cost of support?
Do you offer remote assistance?

Yes, we provide remote assistance to troubleshoot and resolve your tech issues effectively.

A workspace featuring a computer monitor displaying code, an open laptop showing a design interface, and a stack of books related to programming and design. The environment includes a keyboard, a mouse, sticky notes, and a potted plant, creating a tech-savvy and organized atmosphere.
A workspace featuring a computer monitor displaying code, an open laptop showing a design interface, and a stack of books related to programming and design. The environment includes a keyboard, a mouse, sticky notes, and a potted plant, creating a tech-savvy and organized atmosphere.
A workspace setup featuring an open laptop displaying design software, with a digital tablet and stylus beside it. A tablet is positioned to the right, showing a video call with a person. Nearby are eyeglasses, earphones, and a small case, all atop a wooden table by a window with sheer curtains letting in soft light.
A workspace setup featuring an open laptop displaying design software, with a digital tablet and stylus beside it. A tablet is positioned to the right, showing a video call with a person. Nearby are eyeglasses, earphones, and a small case, all atop a wooden table by a window with sheer curtains letting in soft light.
A MacBook Pro laptop displaying a software development environment with code on the screen. The desktop interface includes a smartphone emulator showing various application screens. The scene conveys a tech-focused workspace on a wooden surface.
A MacBook Pro laptop displaying a software development environment with code on the screen. The desktop interface includes a smartphone emulator showing various application screens. The scene conveys a tech-focused workspace on a wooden surface.
Software Issue

Assistance with software installation and troubleshooting.

100$
Hardware Repair

Expert help for hardware malfunctions and repairs.

75$
Network Setup

Guidance for setting up and configuring networks.

65$

TechSupport-24/7 provided exceptional help with my software issues—highly recommend their services!

Ali

A desk setup for programming or coding, featuring multiple screens displaying code and text editors. A keyboard and a trackpad are positioned on the desk. There are also various items including a can of Red Bull, a bottle of Valpré spring water, and a webcam placed next to the monitor.
A desk setup for programming or coding, featuring multiple screens displaying code and text editors. A keyboard and a trackpad are positioned on the desk. There are also various items including a can of Red Bull, a bottle of Valpré spring water, and a webcam placed next to the monitor.
A modern, organized workspace featuring a large monitor displaying graphic design software alongside a laptop with a vibrant logo. A sleek keyboard and mouse are positioned on the desk, which also holds small decorative items and a desk lamp. A bookshelf with colorful books is visible nearby.
A modern, organized workspace featuring a large monitor displaying graphic design software alongside a laptop with a vibrant logo. A sleek keyboard and mouse are positioned on the desk, which also holds small decorative items and a desk lamp. A bookshelf with colorful books is visible nearby.

★★★★★